If you are looking for the PIP contact number 0345, you are not alone. Many people in the UK need to contact PIP at some point, whether it is to make a new claim, check an existing claim, report a change, or ask a simple question. Dealing with benefits can feel confusing and stressful, but knowing the right phone number and how to use it can make things much easier.
In this guide, I will explain everything in a very simple way. You will learn what PIP is, why you might need to call them, how to use the PIP contact number 0345, what information you should have ready, and some helpful tips to avoid long waiting times.
What Is PIP?
PIP stands for Personal Independence Payment. It is a benefit in the UK for people aged 16 to State Pension age who have a long-term illness, disability, or mental health condition.
PIP is not based on your income or savings. It is based on how your condition affects your daily life and your ability to get around. Many people receive PIP to help with extra costs, such as transport, care, or special equipment.
Why You Might Need the PIP Contact Number 0345
There are many reasons why someone may need the PIP contact number 0345. Some of the most common reasons include:
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Making a new PIP claim
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Checking the progress of an existing claim
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Reporting a change in your health or personal details
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Asking about a PIP assessment
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Updating bank details
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Requesting claim forms
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Asking general questions about PIP payments
Calling PIP can feel stressful, but having the right number helps you get straight to the correct department.
What Is the PIP Contact Number 0345?
The main PIP contact number 0345 is:
0345 850 3322
This number is used for most PIP-related questions and claims in England, Scotland, and Wales.
0345 numbers are charged at a local rate, which means they usually cost the same as calling a landline. If you have free minutes included in your phone plan, the call is often free.
PIP Contact Number 0345 – Opening Hours
When calling the PIP contact number 0345, it is important to know the opening times so you don’t waste time.
PIP phone lines are usually open:
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Monday to Friday
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8:00 am to 5:00 pm
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Closed on weekends and bank holidays
Calling early in the morning can sometimes help you avoid long waiting times.
How to Make a New PIP Claim Using the Contact Number 0345
If you want to make a new claim, the easiest way is to call the PIP contact number 0345.
When you call, the staff member will ask you some basic questions, such as:
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Your full name
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Date of birth
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National Insurance number
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Address
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GP or health professional details
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Bank or building society details
This first call usually takes around 20 to 30 minutes. After that, PIP will send you a form called “How your disability affects you”, which you need to fill in and return.
Checking an Existing Claim
If you have already applied and want to check what is happening, you can use the same PIP contact number 0345.
This is useful if:
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You are waiting for a decision
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You want to know if they received your form
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You want to check payment dates
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You are worried about delays
Always keep notes of the date and time of your call, just in case you need it later.
Reporting a Change to PIP
You must tell PIP if something important changes. You can report changes by calling the PIP contact number 0345.
Changes you should report include:
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Your condition gets better or worse
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You move house
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Your phone number changes
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Your bank details change
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You go into hospital or care
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You plan to travel abroad
Not reporting changes can cause problems with your payments, so it’s always better to inform them as soon as possible.
What Information to Have Ready Before Calling
Before you call the PIP contact number 0345, try to have these things ready:
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National Insurance number
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Date of birth
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Address
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Details of your condition or change
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Bank details (if needed)
Having this information ready can make the call quicker and less stressful.
Tips for Calling the PIP Contact Number 0345
Calling PIP can sometimes involve long waiting times. Here are some simple tips to help:
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Call early in the morning
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Avoid Mondays if possible
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Use a landline or a phone with good signal
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Keep a pen and paper nearby
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Stay calm and polite
If you find phone calls difficult, you can ask a trusted friend, family member, or support worker to help you.
Can Someone Call PIP on Your Behalf?
Yes, someone else can call the PIP contact number 0345 for you, but PIP will usually need your permission.
You may need to be present during the call to confirm your identity. In some cases, you can set up an official representative or appointee.
This can be very helpful if you struggle with anxiety, hearing problems, or communication issues.
What If You Can’t Use the Phone?
If you cannot use the phone due to health reasons, PIP can offer other options. You can explain this when contacting them or get help from a support service.
There are also textphone options available for people with hearing or speech difficulties.
Common Problems When Calling PIP
Some common issues people face when calling the PIP contact number 0345 include:
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Long waiting times
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Calls getting disconnected
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Feeling rushed
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Not understanding the process
If this happens, don’t panic. You can always call back. It is okay to ask the staff to repeat things or explain in simpler words.
Is the PIP Contact Number 0345 Safe to Use?
Yes, the official PIP contact number 0345 is safe to use. Just make sure you are calling the correct number and never share personal details with unknown callers.
PIP will never ask for your full bank PIN or passwords.
Final Thoughts
The PIP contact number 0345 is the main way to get help with Personal Independence Payment in the UK. Whether you are making a new claim, checking progress, or reporting a change, this number connects you to the right support.
Dealing with PIP can feel overwhelming, but taking it one step at a time helps. Always keep your details ready, call during quieter hours, and don’t be afraid to ask questions.
If you are struggling, remember that help is available, and you are not alone.